Patient Resources

Start your health journey

Welcome patients

Thank you for choosing Trust Medical Services, a top health care provider in Central Ohio.

Our multi-specialty medical center provides comprehensive individualized care.

Patient Forms:

FAQ’S

Are you accepting new patients?

We are excited to say that we are accepting new patients! As we begin this journey together, we encourage you to take an active role in your healthcare. Your voice matters, and we’re here to listen attentively to your concerns, answer your questions, and address any uncertainties. Our goal is to empower you with the knowledge and resources you need to make informed decisions about your health.

Whether you’re in need of a routine check-up, seeking treatment for a specific condition, or simply looking to optimize your overall wellness, we’re dedicated to providing you with comprehensive, high-quality care tailored to your unique needs and preferences.

What do I need to bring to my first visit?

Please bring a photo ID, if you have insurance, the most up-to-date insurance card and a method of payment.

If you’re not the policy holder, please bring your address, contact number and social security number.

Do you offer billing & financial assistance?

We are committed to providing the highest quality healthcare to all patients, regardless of their ability to pay. We have financial payment plans available to assist you with your bills.

Do you accept insurance?

We are contracted with most major plans. We will work with your insurance provider to verify your coverage at the time of service.

Any deductible not met, or additional charges that are assigned by your insurance provider will be charged to the policy holder.

Any amount overpaid will be reimbursed to the policy holder. For additional information about your specific plan, please call your insurance plan provider.

What if I feel like I'm not improving and need a refill on my medication?

Initial evaluation and treatment is based on the symptoms presented by the patient at the time of the visit. For most patients following the treatment regimen prescribed brings them relief. However, if you feel you have not improved sufficiently there may be other health concerns that may need to be addressed. If this occurs, contact our practice to obtain further instructions.

Please note, just like other medical providers, additional follow up evaluations and treatments will result in additional charges.

Under most circumstances we follow the standard practice of requiring follow up with our primary care providers, or a return visit for any medication refills.

Schedule your appointment

Our team of providers look forward to providing you top heatlhcare services. Schedule your appointment at our Columbus or Whitehall location.